Module Overview
Lessons
- Handling price objections without sounding defensivetextOpen
- Psychology of Digital Resistance: Why Prospects Hesitate in Conversational WindowstextLocked
- Answering timing objections when the buyer is interested but not readytextOpen
- Mining Objections from Gong Call Logs: Categorizing Price, Timing, and Trust ResistancetextLocked
- Addressing trust concerns with proof that fits the momenttextOpen
- The Feel-Felt-Found Framework: De-escalating Buyer Skepticism with Empathetic CopytextLocked
- Using case studies and results inside chat without oversellingtextOpen
- Dynamic Social Proof Injection: Serving Customer Quotes Matched to Buyer IndustrytextLocked
- Handling competitor comparisons without turning combativetextOpen
- Pricing Resistance Playbooks: Reframing Total Cost of Ownership (TCO) in ChattextLocked
- Responding to implementation fear and team-change resistancetextOpen
- Module 9 Mid-Term Knowledge Check: Objection Handling & Trust TacticsquizLocked
- Knowing when to stop persuading and nurture insteadtextOpen
- Security & Compliance Assurance: Delivering Instant SOC 2 and GDPR Badges on DemandtextLocked
- Designing human escalation for sensitive objectionstextOpen
- Risk-Reversal Guarantees: Highlighting Trial Periods, SLA Warranties, and Easy Exit TermstextLocked
- Micro-Case Studies in Text: Summarizing Multi-Million Dollar Results in 40 WordstextLocked
- Module 9 Final Capstone: Scripting an Automated Objection-Handling MatrixquizLocked