Compliance, Privacy, and Risk Control

Lessons

• Writing privacy disclosures people will actually understandtextOpen
• Collecting and storing conversation data responsiblytextOpen
• Handling regulated, sensitive, or personal information safelytextOpen
• Setting escalation rules for complaints, refunds, and legal risktextOpen
• Designing consent-aware follow-up messagingtextOpen
• Preventing the bot from making promises the business cannot keeptextOpen
• Building audit trails for critical commercial conversationstextOpen
• Running a pre-launch risk review for every new bottextOpen